OMNOVA Solutions is a specialty chemicals and functional surfaces company, whose technologies enhance the performance of a wide variety of well-known products across the globe. We are proud to offer "The Science in Better Brands."
This position is in a team setting in Beachwood, OH reporting directly to the Customer Care Regional Manager with functional accountability to a Customer Care Team Leader. Role will coordinate incoming domestic and/or international sales orders for the Performance Chemicals Division by SAP entry to ensure expeditious and conscientious handling. This role works closely with external customers and their representatives, as well as a variety of Omnova functions including Sales, Marketing, Operations, and others to provide value-added service and solutions resulting in long-term strategic customer relationships. This role must also understand and communicate customer requirements throughout the organization.
- New / Special Orders
- Order Status- Returned goods
- Insurance Claims- Regulatory / inspection issues as necessary
- Pricing / Payment Terms / Banking / Letters of Credit / Credit & Debit Memos
- Delivery Times
- Product size / weight
- Product Info
The science of better careers. Come formulate yours.
Bring your ingredients for success and together we’ll create a unique plan for your development and career growth. We recognize that without our talented employees and their passion and curiosity (which really are the backbone of our organization), we would not be where we are today. Click here to learn more about why you should join OMNOVA.