OMNOVA Solutions Inc.

  • Key Account Manager, Coatings

    Job Locations US-OH-Beachwood
    Posted Date 4 weeks ago(6/22/2018 3:50 PM)
    Job ID
  • Who is OMNOVA Solutions?

    OMNOVA Solutions is a specialty chemicals and functional surfaces company, whose technologies enhance the performance of a wide variety of well-known products across the globe. We are proud to offer "The Science in Better Brands."

    What are we looking for?

    The Key Account Manager is a critical role responsible for supporting and growing business at assigned strategic key accounts, primarily in large global and regional coatings accounts. This high-profile role requires engaging customers at all levels, including senior management, procurement, operations, and technical with the goal of increasing OMNOVA’s account penetration to drive profitable growth.  This role is responsible for creating and implementing a Key Account strategy that leverages marketing, technology, and others within the organization to meet the company’s objective of developing meaningful, profitable partnerships with our key customers. The position shall be located in the Midwest in reasonable proximity to key accounts in Cleveland, OH and Pittsburgh, PA.

    Your tasks and responsibilities...

    • Responsible for creating effective Key Account Plans for assigned accounts. These Plans are designed with the objective of creating a deep, meaningful partnership between OMNOVA and these Key Accounts, and the Key Account Manager is responsible for identifying and leveraging necessary cross-functional resources to drive growth within these accounts.
    • Master of value proposition selling and disciplined innovation to maximize return from existing business and lead the development of new profitable growth across key accounts; accountability for volume, price negotiation, share growth, and margin management
    • Supports existing business, and leads the development of new profitable growth opportunities across the accounts
    • Aligns overall account strategy and Annual Operating Plan objectives to overall strategic plan for the business; effectively executes growth and margin management strategies
    • Leads the development of customer relationship at all levels of the organization; to include leveraging Innovation, Marketing, and Senior Leadership team members as appropriate to strengthen customer relationship
    • Collaborates and communicates across functions and levels of the OMNOVA organization to address account needs and generate support and direction for growth within key account
    • Responsible for providing Voice of the Customer and competitive intelligence to Marketing
    • Supports Sales Forecasting and ensures data accuracy to help drive effective organizational focus.


    Who you are...

    • Bachelor's degree in Technical or Business Discipline
    • 5-7 years of experience in complex, solution-driven Customer Project Management experience within the Specialty Chemicals space
    • Strong track record as a Customer Project Management professional within Specialty Chemical industry, preferably within the Coatings industry; minimum 5 years' experience
    • Demonstrated strong business and financial acumen

    • Strong Key Account Planning experience; identification of a long-range growth goal within Key Accounts, and experience identifying and executing a plan

    • Demonstrated ability to align cross-functional resources to support key initiative

    • Demonstrated effective negotiation skills

    • Demonstrated effective navigation including customer’s C-suite

    • Demonstrated ability to manage complexity and ambiguity internally and externally

    • Technical acumen – Understands what is in a “can of paint” and how various ingredients interact to effect product performance

    • Experience in the coatings industry – ideally has engaged with paint/coating industry leaders

    • Effective verbal and written communication skills

    • Ability to travel extensively domestically

    • Must have no travel limitations and be able to work from a home office

    Preferred Qualifications

    • Market and customer knowledge in coatings industry
    • Global team leadership and management skills
    • Cross functional experience in Technology, Marketing, or Purchasing
    • Problem-solving capabilities
    • Cultural empathy
    • Product portfolio knowledge

    Why OMNOVA?

    The science of better careers. Come formulate yours.

    Bring your ingredients for success and together we’ll create a unique plan for your development and career growth. We recognize that without our talented employees and their passion and curiosity (which really are the backbone of our organization), we would not be where we are today. Click here to learn more about why you should join OMNOVA.


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